Using RM for outside reservations
I haven't used Reservation Manager yet but would appreciate any feedback if I were to use it for reservations booked outside of vrbo.Currently I am using PayPal to process my booking.com reservations....
View ArticleHomeAway - Reservation Manager & Bank reference numbers
When ReservationManager issues a receipt or an account of a guest's transaction, the reference that appears on that receipt has NOTHING to do with the HomeAway's rental reference and that becomes very...
View ArticleReservation Manager - refunding payment before it has been deposited
Hi, I have a guest that has very recently paid a booking deposit via Reservation Manager.The funds have not yet been deposited to my bank account.There are a few things about the reservation that are...
View ArticleHelp! I'm New
I am trying to relate the deposits received from HomeAway with my bank account. Obviously there are fees taken out, etc, but I have several coming in very close together (payments). I can't figure...
View Articlee-checks now free, but how does one charge less for payments that way?
I couldn't help but notice the splash screen upon logging into our HomeAway account today, announcing that eChecks are now completely free of any processing fees when using HomeAway Payments. In that...
View ArticleHow do I charge a guest's credit card for damages?
Fortunately, I haven't needed to do this yet, but I want to be prepared. I am referring to guests who use Reservation Manager and pay online. Also, is there any way to find guests' mailing addresses? I...
View ArticleAccepting Credit Card Payments - A Warning
I have been accepting the rare credit cards to faciliate rental at my beach house, processing the transactions via Paypal. I began to do this in response to the many suggestions from Homeaway and VRBO...
View ArticleI'm new. What does everyone 'do' for cancelation during a seasonal rate? ?
Hi VRBO community. I am new to this. October is the balloon fiesta in Albuquerque and I have already received several inquiries for my home. My concern is what if I book someone and they cancel right...
View Articlemoney order
As stated in all communications with guest, I will accept personal checks, or credit cards. Got a money order payment in the mail. I have emailed and have yet to get a response, (24 hrs). On the...
View ArticlePotential guests scared away by security deposit
I have pioneered vacation rentals in a small town (pop. 3400) in central Kansas. There are only seven(!) other listings in vacationrentals.com for the entire state of Kansas. There are about a dozen...
View ArticleDo guests expect weekly cleaning included for rental of 2 or more weeks?
Hi,I'm new here. I started renting out our vacation home a couple of month ago, still trying to find better ways to do everything. When I started listing my property on Homeway, I followed the example...
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